![\"Airbnb](\"https:\/\/c.ndtvimg.com\/2023-10\/ipqp7j4g_airbnb-horror-story_625x300_21_October_23.jpeg\"\/ "\\"Airbnb")
<\/div>\nThe woman said that the guest’s recklessness had led to 50% of her home being ruined..<\/p>\n<\/div>\n
A pregnant Airbnb host had her home damaged by guests, leaving her in financial trouble and homeless. Sharing the “horror story” on X, formerly Twitter, the host described how a guest’s misuse of her property turned into a sudden disaster, leaving her with an enormous expense of $300,000 (roughly Rs 2.4 crore) and without a place to live.<\/p>\n
In a series of posts, Ms Erika began, \u201cI woke up on Friday, April 14th to the sound of dripping water. At first, I thought it was raining, but looking out my bedroom window, the sky was bright blue. I jumped out of bed and ran into the hallway. Waterfalls of water were pouring from the ceiling and light fixtures.\u201d<\/p>\n
\nI woke up on Friday, April 14th to the sound of dripping water.<\/p>\n
At first, I thought it was raining, but looking out my bedroom window, the sky was bright blue.<\/p>\n
I jumped out of bed and ran into the hallway.<\/p>\n
Waterfalls of water were pouring from the ceiling and light fixtures. pic.twitter.com\/XbUJm82qZW<\/a><\/p>\n
\u2014 ???? Coach Erika (@ErikaCoaches) October 19, 2023<\/a><\/p><\/blockquote>\n
\u201cAs context, I own a two-unit building in SF [San Francisco]. It’s two flats stacked on top of one another. I used my life savings to buy the building. I live in the smaller lower unit with my husband, rescue dog, and orange tabby cat. I rent the larger, fancier upper unit,\u201d\u00a0 Ms Erika wrote.<\/p>\n
\nAs context, I own a two-unit building in SF. It’s two flats stacked on top of one another.<\/p>\n
I used my life savings to buy the building.<\/p>\n
I live in the smaller lower unit with my husband, rescue dog, and orange tabby cat.<\/p>\n
I rent the larger, fancier upper unit.<\/p>\n
\u2014 ???? Coach Erika (@ErikaCoaches) October 19, 2023<\/a><\/p><\/blockquote>\n
The story took a turn for the worse when she revealed that they had a guest staying for a month. In her own words, \u201cThey checked out early, no warning. They had clogged the bathroom toilet with baby wipes and human waste. They also damaged the valve that manages water flow from the tank to the bowl. A perfect storm.\u201d<\/p>\n
\nFast forward to April 2023.<\/p>\n
We had an Airbnb guest for a one month stay.<\/p>\n
They checked out early, no warning. They had clogged the bathroom toilet with baby wipes and human waste.<\/p>\n
They also damaged the valve that manages water flow from the tank to the bowl.<\/p>\n
A perfect storm.<\/p>\n
\u2014 ???? Coach Erika (@ErikaCoaches) October 19, 2023<\/a><\/p><\/blockquote>\n
She further explained, \u201cSo the water kept running from the tank, to the bowl, over the bowl, and into the flat, nonstop for 15+ hours. I went to bed at a normal hour, dealing with ungodly pregnancy nausea and with no idea that the unit above was flooding.\u201d<\/p>\n
\nSo the water kept running from the tank, to the bowl, over the bowl, and into the flat, nonstop for 15+ hours.<\/p>\n
I went to bed at a normal hour, dealing with ungodly pregnancy nausea and with no idea that the unit above was flooding.<\/p>\n
\u2014 ???? Coach Erika (@ErikaCoaches) October 19, 2023<\/a><\/p><\/blockquote>\n
She went on to describe her situation, saying, “Then I woke up to a nightmare: a literal sh*tstorm in my own house, flooding all 3 levels of the building that I bought with my life savings. And remember — it’s faecal water. 50% of the building was ruined in 15 hours.”<\/p>\n
\nThen I woke up to a nightmare: a literal shitstorm in my own house, flooding all 3 levels of the building that I bought with my life savings.<\/p>\n
And remember — it’s fecal water.<\/p>\n
50% of the building ruined in 15 hours.<\/p>\n
Who did I call first? Airbnb.<\/p>\n
What did they do? pic.twitter.com\/oBfXN5lGPS<\/a><\/p>\n
\u2014 ???? Coach Erika (@ErikaCoaches) October 19, 2023<\/a><\/p><\/blockquote>\n
Ms Erika said she called Airbnb, but they told her to fix everything first and then file a claim against the guests for the full amount. They said they’d consider Host Damage Protection only if the guests refused to pay. She was shocked because this wasn’t just a small issue; it was her building that had suffered extensive damage, she said. She said that the guest’s recklessness had led to 50% of her home being ruined.\u00a0<\/p>\n
\nThey told me I needed to get the repairs done first, then file a claim against the guest for the full amount.<\/p>\n
Only if the guests refused to pay could Airbnb create a case for Host Damage Protection.<\/p>\n
I was aghast. This wasn’t a broken lamp. It’s a building that’s 50% destroyed.<\/p>\n
\u2014 ???? Coach Erika (@ErikaCoaches) October 19, 2023<\/a><\/p><\/blockquote>\n
Ms Erika explained that the damage amounted to a multi-hundred thousand dollar, months-long home reconstruction project. She expressed doubts about the guest’s ability to cover the costs and questioned the $3 million Host AirCover Guarantee. She felt let down by the support she received from Airbnb.<\/p>\n
She watched the last drops of water falling from the coffered ceiling, struggling to come to terms with the reality of the situation. She watched the water dripping from her old ceiling and realised the seriousness of the situation. A week after announcing her pregnancy, she was left homeless.<\/p>\n
\nI watched final drips of water coming down the 120-year-old coffered ceiling, and my brain could barely register what had happened.<\/p>\n
The gravity of the situation hit hard.<\/p>\n
I was homeless, one week after I hit the 12-week pregnancy milestone and started to share the good news. pic.twitter.com\/Xj15BjfAvI<\/a><\/p>\n
\u2014 ???? Coach Erika (@ErikaCoaches) October 19, 2023<\/a><\/p><\/blockquote>\n
Through her detailed posts on X, Ms Erika recounted the entire experience, documenting the various cases she had filed and the actions she had taken to seek justice.<\/p>\n<\/div>\n